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NCBFAA Educational Institute
Customs Operations Specialist Apprenticeship
Targeting Fall Launch · DOL Registration Pending

Customs Operations
Specialist Apprenticeship
Program

NCBFAA Educational Institute's DOL-aligned pathway to recruit, train, and retain the next generation of customs and trade compliance professionals — built on the same rigorous curriculum that powers the industry-leading CCS designation.

DOL-Registered Program
DOL Certificate & CCS Designation
On-the-Job Learning
NEI Online RTI
Why Sponsor an Apprentice?

Build Your Talent Pipeline.
Train to Your Standards.

🏗️
Build Your Talent Pipeline
Develop entry-level hires into skilled customs specialists aligned to your workflows and compliance standards from day one.
🔄
Reduce Turnover Costs
Apprentices who earn credentials through their employer demonstrate significantly higher retention — protecting your training investment.
Boost Productivity
Structured on-the-job learning means apprentices contribute real value while training — not just learning in a classroom.
🏆
Nationally Recognized Credential
Apprentices earn a DOL-registered credential and an NEI CCS designation — signaling industry-vetted competency to clients and partners.
💵
Potential Tax Incentives
Many states offer tax credits to employers in registered apprenticeship programs, reducing your net training cost.
🚀
Industry Leadership
Participating employers shape the future of trade compliance education and signal commitment to workforce excellence.
$1.47
returned for every $1 invested in registered apprenticeships
U.S. Department of Labor
93%of apprenticeship graduates retained by sponsoring employers
150K+employers nationwide already in registered apprenticeships
17competency areas in the Work Process Schedule
How the Program Will Work

From Enrollment to Industry Credential

Five steps. Minimal administrative burden. Seamless process.

1
Enroll as an Employer
Register your organization with NEI and the DOL as an approved employer sponsor.
2
Hire an Apprentice
Recruit new hires, existing staff, or veterans eligible for GI Bill benefits.
3
On-the-Job Training
Apprentices work alongside mentors learning real customs operations at your firm.
4
Related Technical Instruction
NEI delivers all technical instruction online through NEI's course platform. No classroom. No fixed schedule.
5
Industry Credential Awarded
Graduates receive a DOL-registered credential and NEI's CCS designation.
Program Details

What the Apprentice Will Learn

01
Customs Procedures and Processes
Entry writing, entry lifecycle, CBP ACE
02
U.S. Harmonized Tariff Classification
HTS, GRI, binding rulings
03
Customs Valuation Principles
Transaction value, appraisement methods
04
Automated Customs-Related Filings
ABI, ACE, ISF, electronic filings
05
Supply Chain Documentation
Invoices, BOL, certificates of origin
06
Tariff Treatments and Free Trade Agreements
USMCA, CAFTA, GSP, rules of origin
07
Antidumping and Countervailing Duties
ADD/CVD scope, cash deposits
08
Deferred Duty Payments and Drawback
Drawback, FTZ, TIB, bonded warehouse
09
Recordkeeping
19 CFR 163, retention, audit readiness
Module 01
Customs Procedures and Processes
Entry writing is the foundation — apprentices learn to prepare and process customs entries from day one. This covers the full lifecycle from pre-arrival to liquidation, how CBP processes imports, and the broker's role at each stage.
Entry WritingEntry FilingLiquidationCBP ACEPre-arrival
93%
of apprenticeship graduates retained by sponsoring employers
$1.47
returned for every $1 invested in registered apprenticeships (DOL)
150K+
employers nationwide already participating in registered apprenticeships
Questions

General Program Questions

High-level questions about the NEI Apprenticeship Program. For employer or candidate-specific questions, use the links below.

What is the NEI Customs Operations Specialist Apprenticeship?+
The NEI Apprenticeship is a DOL-registered program that trains individuals for the Customs Operations Specialist occupation through structured on-the-job learning at an employer's site and online technical instruction through NEI's course platform. Participants earn wages while they learn and receive a DOL-registered credential and NEI's CCS designation upon completion.
Who can participate — employers or individuals?+
Both. Employers sponsor apprentices by providing on-the-job learning at their firm. Individuals enter the program as employees of a sponsoring employer. The program is designed to serve both audiences.
What credential does a graduate receive?+
Graduates receive a DOL-registered credential and NEI's Certified Customs Specialist (CCS) designation — an industry-recognized credential in customs brokerage and trade compliance.
When does the program launch?+
NEI is targeting a fall launch. The program is in active development — employer commitments are being gathered and DOL registration is in process. Share your interest now and we will reach out as details are confirmed.
Is this only for NCBFAA members?+
No. While the program was developed by NCBFAA's Educational Institute, participation is open beyond NCBFAA members. We want to make this accessible to as many qualified employers and candidates as possible.
How do I express interest?+
Use the Employer Interest or Candidate Interest buttons on this page. At this stage we are gathering interest and initial information — there is no commitment required. Someone from NEI will follow up to discuss next steps.
Get Started

Get Started Today

NEI staff will follow up with next steps.

For Employers

Become an Employer Sponsor

Join a growing network of employers investing in the future of trade compliance. Complete the interest form and the NEI team will reach out to discuss next steps.

Employer Interest
For Candidates

Interested in Becoming an Apprentice?

The program is targeting a fall launch. Share your interest now and NEI will be in touch as positions become available.

Get Started